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Contributed By: Mike Phipps Finance on

For the third successive year Mike Phipps Finance have taken out the prestigious Onsite Manager’s Industry Excellence Award in Finance. At a gala event in Brisbane the Phipps Finance team were recognised by their peers and the industry as providing a standard of excellence worthy of recognition. “We started 12 years ago with a focus on service and reliability, and we’ve stuck to our plan, despite distractions and the temptations of cost cutting and lowest common denominator strategies” said director and founder Mike Phipps. “This award is particularly gratifying in terms of confirming our business model. We also have a wonderful team without whom theRead More →


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Contributed By: Nick Buick on

2021 was our largest awards night ever, there were well over 200 people in attendance the room was packed as everyone turned out to see who the winners of THE Awards were for 2021. I want to sincerely thank everyone who supported and attended the event for making it so special, and congratulate all the winners and finalists for 2021. Thank you! Finance Winner: Mike Phipps Finance Finance Finalists: Intellichoice Financial Services PCS Finance Green Finance Group Suncorp – Management Rights BALANZ Bank Advisory Services CPI Finance RED10 FINANCE BOQ Wynnum Lawyers Winner: Hynes Legal Lawyers Finalists: Hillhouse Burrough McKeown Solicitors Nicholsons Solicitors Spranklin LegalRead More →


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Contributed By: Nick Buick on

The official photos from THE Awards 2021. This was the largest event we’ve ever held. By all accounts everyone had a sensational time. All attendees are welcome to repost these images anywhere they wish. Thanks for coming, everyone, thanks to our amazing sponsors: Complex External Cleaning, Steamatic Gold Coast, AON Insurance, and HiRUM Software Solutions, and I really can’t wait for next year’s!Read More →


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Contributed By: Mike Phipps Finance on

I read with some amusement that our friends in government have realised that all the disclosure and “lets treat people like idiots” regulations that we now “enjoy” may in fact be very confusing to the average borrower. Lenders are now being told to explain things in simple English and in a manner that is clear, concise and easily understood. Let’s call it a conversational style of communication like the bulletins we have been publishing for years. Given that it’s not unusual for a borrower to receive, inclusive of the Product Disclosure Statements, upwards of 500 pages of information from a bank this seems like aRead More →


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Contributed By: Patrick Bell of FINEXIA Securities on

Finexia’s quarterly analysis of the market has now been released based on our figures and we see a slight improvement to market conditions with multipliers increasing and total stock value increasing.Read More →


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Contributed By: ARAMA on

If you came into the business of management and letting rights (MLR) because you saw an attractive balance sheet but have solely focused on the maintenance of gardens and not on the importance of marketing, then you have not set down the road for success. Our business is referred to as ‘Management and Letting Rights’ for a reason. That is the resident manager has a dual role as both a caretaking service provider and an onsite letting agent. This dual role  provides an opportunity to market services to a number of different target markets.   To define, a target market ‘is a group of existingRead More →


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Contributed By: ARAMA on

As reported by the Australian Bureau of Statistics, Queensland has seen approximately 14,000 Australians migrate from interstate in the 2nd & 3rd quarter of 2020 and there is no sign of a slowdown in interstate migration to Queensland. The growth in Queensland residents has created a high demand for homes. Either by owner occupiers or by long-term residential tenants. This has driven average weekly rentals and property prices sky high. Low interest rates and the desire for interstate migrants to work from home in Queensland has fuelled emotive buying tactics which put further pressure on the tight rental market. At the height of the pandemic,Read More →


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Contributed By: Nick Buick on

With Spring only a week away, now is the PERFECT time to book your complex in for an external clean during these few quiet weeks before the school holiday rush. Ensure your building is sparkling with resplendence with Complex External Cleaning (CEC). CEC work with onsite managers to deliver professional building and townhouse complex exterior cleaning solutions. As treasurer of a body corporate I’ve recommended Complex External Cleaning to our committee for this task in our building. Our manager got quotes from several companies and CEC offered not only the best price, but also the best service. They can do full building cleans, window cleaning,Read More →


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Contributed By: By Michael Gapes, Partner, Carter Newell Lawyers and Peter Lynch, Sales Manager, Aon Risk Services Australia Ltd on

The importance of maintenance for Resident Unit Managers For resident unit managers (RUMs), maintaining a site in good order is just one of the tasks you have on hand, and undoubtedly one of the most important ones. A poorly maintained property can lead to dissatisfied clients, and potentially costly litigation. Let’s take a look at what can happen when maintenance is not carried out to an appropriate standard, and what resident unit managers need to keep in mind when appointing contractors.… Tommy* was a resident unit manager looking after a holiday apartment complex in a popular tourist destination. He received an online booking from Lily*,Read More →


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Contributed By: By Vanessa Sciortino of Nicholsons on

Every so often we experience things that have a huge impact on our lives. 2015 was a year I won’t forget, for two reasons. Firstly, (and, admittedly, most importantly) it was my introduction to motherhood – no amount of study could have prepared me for that! Secondly, when I enthusiastically returned from maternity leave in January 2016, I found my industry had been turned upside down from a surprising tribunal decision that occurred in 2015. Six years later, after I drop my gorgeous son off to school in the morning, I’m back in the office continuing to deal with the aftermath of that pesky “GalleryRead More →